Philips recalls IQon Spectral CT systems with model 728332 due to risk of patient table descending unexpectedly after component replacement. Affected units have specific serial numbers listed in the recall notice.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Philips is recalling IQon Spectral CT systems with model number 728332 because the patient support table may drop unexpectedly after a component replacement. This could cause injury if the table moves suddenly during a scan.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a misaligned ball screw after a component replacement. This could cause injury if the table moves suddenly during a medical scan.
Healthcare facilities using Philips IQon Spectral CT systems with model number 728332 and the listed serial numbers are affected. Medical staff and patients using these systems are at risk during scans.
Check if your Philips IQon Spectral CT system has model number 728332 and one of the listed serial numbers (e.g., 860088, 860023, etc.). The recall includes specific units identified by serial numbers and UDI-DI codes.
Verify if your Philips IQon Spectral CT system has model number 728332 and one of the listed serial numbers.
Reach out to Philips customer support for further assistance with the recall.
The affected model number is 728332 for Philips IQon Spectral CT systems.
Check if your unit has model number 728332 and one of the specific serial numbers listed in the recall notice.
Contact Philips customer support to verify your unit and get further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2601-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2601-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.