Siemens recalls MAGNETOM Connectom.X model 11371480 due to potential ice blockage in helium venting system, which could cause pressure build-up and helium leaks during quenches.
There is a potential for an ice blockage to form or currently exist within the magnet venting system. In the event of a quench, helium gas may be unable to escape through the designed venting paths, leading to a pressure build-up within the helium containment system. This pressure build-up could ultimately rupture the helium containment system, potentially resulting in a helium leak into the scanning room.
Siemens is recalling MAGNETOM Connectom.X MRI machines with model number 11371480 because ice blockages in the helium venting system might cause dangerous pressure build-ups during quenches. This could lead to helium leaks in the scanning room, posing a risk to patients and staff.
Ice blockages in the helium venting system can prevent helium gas from escaping during a quench. This causes pressure to build up inside the helium containment system, which might rupture and leak helium into the scanning room.
Patients and medical staff using Siemens MAGNETOM Connectom.X MRI machines with model number 11371480 are affected. Those in facilities that have not yet addressed the ice blockage risk are most at risk.
Check for the model number 11371480 on your MAGNETOM Connectom.X MRI machine. The serial number starts with 237551.
Inspect the helium venting system for ice buildup, which could indicate a blockage.
Reach out to Siemens Medical Solutions USA, Inc for guidance on next steps and potential fixes.
The recall addresses a potential ice blockage that could cause pressure build-up during a quench, but the remedy is not specified in the record.
Check for model number 11371480 on your MAGNETOM Connectom.X MRI machine; serial numbers start with 237551.
The recall record does not specify a remedy, so contact Siemens Medical Solutions USA, Inc for guidance.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2657-2025 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2657-2025 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
