Philips recalls Allura Xper FD20/20 OR Table models with product code 722039 due to potential internal component deterioration that may cause motorized movements to fail. Imaging functions remain operational.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling its Allura Xper FD20/20 OR Table devices because internal components like the CMOS battery and hard drive may deteriorate over time. This could cause motorized movements to stop working, though manual adjustments and imaging functions still operate.
Internal components such as the CMOS battery, hard disk drive, and power supply unit can deteriorate over time. If this happens, motorized movements of the system will stop working, but manual adjustments and imaging functions remain available.
Medical facilities using Philips Allura Xper FD20/20 OR Table systems with product code 722039 are most at risk. Patients and staff may face disruptions in system movements during procedures.
Check for product code 722039 on the device. The recall includes models sold with serial numbers 2, 4, or 5. The product was distributed with specific 510(k) numbers listed in the recall notice.
Verify if motorized movements are functioning as intended by testing the system's manual adjustments and imaging capabilities.
The recall is due to potential deterioration of internal components like the CMOS battery, hard disk drive, and power supply unit, which may cause motorized movements to stop working.
No, the recall does not require immediate discontinuation. Manual movements and imaging functions remain operational, so users can continue using the device with caution.
Check if your device has product code 722039 and serial numbers 2, 4, or 5. If so, monitor motorized movements and contact Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2631-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2631-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
