Philips recalls Allura Xper FD20/20 OR Table models with battery that may deplete faster than expected, causing system shutdown without warning. Affected units have model number 722039.
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
Philips is recalling Allura Xper FD20/20 OR Table medical imaging devices because their battery may deplete faster than expected, causing the system to shut down without warning. This could prevent the device from starting properly when needed.
The BIOS battery in these devices may deplete faster than designed, causing the system to stop working without any warning messages. This could prevent the device from starting when needed, potentially disrupting medical procedures.
Medical facilities using Philips Allura Xper FD20/20 OR Table models with serial numbers 2, 4, 5, 6, or 8 are most at risk. This recall affects specific medical imaging equipment.
Check for model number 722039 on the device. Affected units have serial numbers 2, 4, 5, 6, or 8. The recall covers specific medical imaging equipment sold with these identifiers.
Look for model number 722039 on the device to confirm if it is affected.
The BIOS battery may deplete faster than expected, causing the system to shut down without warning messages.
Check the model number and serial number to see if it is affected; the recall requires verification but no specific action is stated in the notice.
The recall notice does not specify any remedy or fix for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0013-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-0013-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.