Philips recalls Allura Xper FD20/15 OR Table models with product code 722059 due to potential internal component deterioration that may cause motorized movements to fail. Imaging functions remain operational.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling Allura Xper FD20/15 OR Table models because internal components like the CMOS battery or hard drive could deteriorate, making motorized movements unavailable. This affects medical imaging systems used in hospitals and clinics.
Internal components such as the CMOS battery, hard disk drive, or power supply unit may deteriorate over time. This can cause motorized movements to become unavailable, though manual movements and imaging functions remain operational.
Hospitals and clinics using Philips Allura Xper FD20/15 OR Table models with product code 722059 are most at risk. Medical staff and patients using these systems could face disruptions in motorized movements during imaging procedures.
Check for product code 722059 on the device. The recall covers all units sold with this code, including those with serial numbers listed in the manufacturer's records.
Verify if motorized movements are functioning properly; if not, contact Philips for assistance.
The recall is due to potential deterioration of internal components like the CMOS battery, hard disk drive, or power supply unit, which could cause motorized movements to become unavailable.
Yes, imaging (X-ray) functionality remains available even if motorized movements are affected.
Check for product code 722059 on the device. The recall covers all units sold with this code.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2634-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2634-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.