Philips recalls Allura Xper FD20 Biplane models with product codes 722013 and 722008 due to potential internal component failure affecting system performance. Imaging remains functional but motorized movements may become unavailable.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling Allura Xper FD20 Biplane medical imaging systems with specific product codes because internal components may deteriorate, causing motorized movements to stop working. Imaging functions remain available but manual adjustments are still possible.
The system's internal components, including the CMOS battery, hard disk drive, and power supply unit, may deteriorate over time. This can cause motorized movements to become unavailable while manual adjustments and imaging functions remain operational.
Medical facilities using the Allura Xper FD20 Biplane systems with product codes 722013 or 722008 are most at risk. Patients and staff using these systems could experience interruptions in motorized movements during procedures.
Check for product codes 722013 or 722008 on the device. The system may have a unique serial number starting with a specific sequence of numbers.
Verify if motorized movements are unavailable by attempting to move the system's stand or table.
Reach out to Philips Medical Systems for guidance on next steps if motorized movements are affected.
Internal components like the CMOS battery, hard disk drive, and power supply unit may deteriorate, causing motorized movements to stop working.
No, manual movements and imaging functions remain available. However, motorized movements may become unavailable.
Contact Philips Medical Systems for guidance on next steps if motorized movements are affected.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2627-2025 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2627-2025 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
