ELEKTA recalls specific MOSAIQ oncology software versions where appending care plans with medication orders may not match intended schedules. Affected users should check software versions and UDI codes.
When appending a care plan that contains one or more wave medication orders, the occurrence and frequency of the appended orders may not match the intended schedule.
ELEKTA is recalling certain versions of its MOSAIQ oncology software that may cause medication schedules to not match when creating care plans. This could lead to incorrect medication timing for patients.
When creating care plans with medication orders in the affected software versions, the system may not correctly track when medication orders should be scheduled. This could result in medication being administered at incorrect times, potentially affecting patient treatment.
Healthcare providers using ELEKTA's MOSAIQ oncology information system for treatment planning and chemotherapy/radiotherapy workflows. Patients receiving care through these systems may be at risk if medication schedules are mismatched.
Check if your MOSAIQ software version is 3.1.3, 3.2.1, 3.2.2, or 3.2.3.0. Look for UDI codes starting with 3.1.3.0 (01)07340201500026(10) or 3.2.1.0 (01)07340201500071(10).
Review your MOSAIQ software version to see if it is 3.1.3, 3.2.1, 3.2.2, or 3.2.3.0.
Confirm your UDI codes match the listed codes for affected versions (e.g., 3.1.3.0 (01)07340201500026(10)).
Software versions 3.1.3, 3.2.1, 3.2.2, and 3.2.3.0 are affected.
Check your MOSAIQ software version and UDI codes against the listed versions and codes in the recall notice.
The recall record does not mention any remedy or fix for this software issue.
We’ve drafted a message you can send ELEKTA to request your refund or repair — edit it as you like.
Subject: Recall Z-0503-2026 — ELEKTA ELEKTA Hello, I own a ELEKTA that is covered by recall Z-0503-2026 from ELEKTA. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
