Nu-Flame recalls wall-mounted fireplaces with fire and burn hazards from fuel cup ejection during refills. Consumers must stop using and contact for free repair.
Overfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.
Nu-Fl:ame recalls wall-mounted fireplaces that can eject fuel cups during refills, causing fire or burns. This hazard affects users who refill the fuel cups while the fireplace is in place.
Overfilling or spilling fuel while refilling the fuel cup can cause it to be ejected from the fireplace. This ejection poses a fire or burn hazard to the user, bystanders, or nearby items.
Owners of Nu-Flame Vivo NF-W4VIO or Vivido NF-W3VIO wall-mounted fireplaces are affected. Users who refill fuel cups while the fireplace is installed face the highest risk.
Check for the model number printed on the product packaging. The Vivo NF-W4VIO model is about 39 inches wide, and the Vivido NF-W3VIO model is about 26 inches wide.
Immediately stop using the recalled wall-mounted fireplace to prevent fire or burn hazards.
Contact Nu-Flame to receive a free repair kit for the fireplace.
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
The Vivo NF-W4VIO and Vivido NF-W3VIO wall-mounted fireplaces.
Check the model number on the product packaging. The Vivo model is about 39 inches wide and the Vivido model is about 26 inches wide.
The recall notice does not specify a deadline for action.
We’ve drafted a message you can send Nu-Flame to request your refund or repair — edit it as you like.
Subject: Recall 1501 — Nu-Flame Nu-Flame Vivo and Vivido wall mounted fireplaces Hello, I own a Nu-Flame Vivo and Vivido wall mounted fireplaces that is covered by recall 1501 from Nu-Flame. The official recall notice states: Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
