Philips recalls DigitalDiagnost C90 models (712034/712035) produced July 2024-June 2025 that may be difficult to move vertically due to manufacturing issues. Consumers should check serial numbers for affected units.
Philips has identified that some ceiling suspension telescopic carriages manufactured from July 2024 through June 2025 may be difficult to move vertically (i.e. additional force/physical exertion required for manual movement) due to potential manufacturing issues.
Philips is recalling certain DigitalDiagnost C90 medical imaging devices that may require extra force to move vertically due to manufacturing issues. This could cause strain during use, but the risk is not immediate or life-threatening.
Some ceiling suspension telescopic carriages in these devices were manufactured with potential issues that make them harder to move vertically. This requires more physical effort from users during routine operation, which could lead to strain or fatigue.
Medical professionals using the DigitalDiagnost C90 devices for imaging may be affected. Those with limited mobility or strength could experience increased physical strain when moving the equipment.
Check if your device has model number 712034 or 712035. Look for serial numbers listed in the recall notice (e.g., 22860392, 23860409, etc.). These units were produced between July 2024 and June 2025.
Verify your DigitalDiagnost C90 device has model number 712034 or 712035.
Compare your device's serial number against the list provided in the recall notice.
No, the recall is for potential difficulty moving the device vertically, which may cause strain but does not pose an immediate risk of injury or damage.
Check if your device has model number 712034 or 712035 and verify your serial number against the list provided in the recall notice.
No action is required if your device is not listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0465-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-0465-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
