Optimus recalls two portable infrared quartz heaters (H-5210, H-5211) due to fire risk from igniting nearby materials. Consumers must stop using and get a replacement by August 2013.
The heater design can fail to prevent ignition of nearby combustible materials that come in contact with the unit, posing a fire hazard to the consumer.
Optimus is recalling two models of portable electric heaters that could start fires if combustible materials touch the unit. This hazard affects heaters made in 2011 and 2012, and users should stop using them immediately.
The heater design can allow nearby flammable items to ignite if they touch the unit. This happens because the heater doesn't properly prevent fire when materials come into contact with it.
Heaters made in 2011 or 2012 with model numbers H-5210 or H-5211 are affected. People using these heaters at home or in other spaces are most at risk.
Check for a label on the back with model numbers H-5210 (2011) or H-5211 (2012). The heaters are white, about 12 inches wide by 13 inches tall by 6 inches deep, and have 'Optimus' printed on the top left.
Immediately stop using the recalled heaters as they pose a fire hazard.
Reach out to Optimus to request a free replacement heater, which can be a comparable ceramic heater or new model H-5510 quartz radiant heater.
Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013.
The recalled models are H-5210 (produced in 2011) and H-5211 (produced in 2012).
Check for a label on the back with model numbers H-5210 or H-5211. The heaters are white, about 12 inches wide by 13 inches tall by 6 inches deep, and have 'Optimus' printed on the top left.
Stop using it immediately and contact Optimus for a free replacement heater, which can be a comparable ceramic heater or new model H-5510 quartz radiant heater available after August 2013.
We’ve drafted a message you can send Optimus to request your refund or repair — edit it as you like.
Subject: Recall 1377 — Optimus Portable Infrared Radiant Quartz Electric Space Heaters Hello, I own a Portable Infrared Radiant Quartz Electric Space Heaters that is covered by recall 1377 from Optimus. The official recall notice states: Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.