Insolroll solar and rechargeable motor roller shades recalled due to fire risk from lithium battery overheating during charging. Consumers must stop using and get free replacement motors.
The motor of these roller shades has a built-in lithium battery that can overheat while being charged, posing a fire risk.
Insolroll roller shades with solar or rechargeable motors are being recalled because their built-in lithium batteries can overheat while charging, creating a fire hazard. This affects products sold with specific model numbers printed on the motor housing.
The roller shades' motors contain lithium batteries that can overheat when charging, especially if the charger is left plugged in for extended periods. This overheating can lead to fire, particularly if the battery is damaged or not properly maintained.
Owners of Insolroll roller shades with solar-powered or rechargeable motors are affected. Those who use the products without proper charging procedures or who have the motors installed without following the manufacturer's instructions are at higher risk.
Check the motor housing inside the roller tube for model numbers: IN-SOL-R for solar-powered motors or IN-RCG-R for rechargeable motors. The solar charger is white on the interior and black on the exterior, while the plug-in charger is black and about 3 inches wide.
Remove the solar panel charger or plug-in charger from the wall outlet to prevent overheating.
Reach out to your Insolroll dealer to get a free replacement motor and installation instructions.
Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.
The affected models are IN-SOL-R for solar-powered motors and IN-RCG-R for rechargeable motors, printed on the motor housing inside the roller tube.
Check the motor housing inside the roller tube for model numbers: IN-SOL-R for solar-powered motors or IN-RCG-R for rechargeable motors. The solar charger is white on the interior and black on the exterior, while the plug-in charger is black and about 3 inches wide.
Contact Insolroll directly for a list of authorized dealers to get replacement motors.
We’ve drafted a message you can send Insolroll to request your refund or repair — edit it as you like.
Subject: Recall 1382 — Insolroll Insolroll Solar Powered and Rechargeable Motor Roller Shades Hello, I own a Insolroll Solar Powered and Rechargeable Motor Roller Shades that is covered by recall 1382 from Insolroll. The official recall notice states: Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.