Intuitive Surgical recalls Da Vinci 5 surgical systems with model 380730 that may lose monitor content due to a software error. Affected units have specific UDI-DI and software version.
An error event following the release of a software version for the surgical system that can result in loss of user interface content on an external monitor or tower monitor.
Intuitive Surgical is recalling Da Vinci 5 surgical systems with model number 380730 because a software update could cause content to disappear from external monitors during surgery. This affects surgeons and surgical teams using the system.
A software update (version P1.2.1) can cause the surgical system to lose content on external monitors. This means critical visual information might not appear on the monitor during surgery, potentially affecting the surgical team's ability to see the procedure.
Surgeons and surgical teams using the Da Vinci 5 system with model 380730 are most affected. The recall targets medical professionals who use this specific surgical robot.
Check for the model number 380730 on the Da Vinci 5 system. Affected units have UDI-DI: 00886874119747 and software version P1.2.1.
Verify the software version on your Da Vinci 5 system; affected units have version P1.2.1.
The recall is for a software error that may cause monitor content loss, but it does not pose a risk of serious injury or death. The hazard is low risk.
Check your software version; if it's P1.2.1, contact Intuitive Surgical for guidance.
Look for model number 380730 with UDI-DI: 00886874119747 and software version P1.2.1.
We’ve drafted a message you can send Intuitive Surgical to request your refund or repair — edit it as you like.
Subject: Recall Z-1428-2026 — Intuitive Surgical Intuitive Surgical Hello, I own a Intuitive Surgical that is covered by recall Z-1428-2026 from Intuitive Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
