Medtronic recalls Restore Clinician Programmer App Model A71100 software versions before v.1.0.4489. Rare device reset issues may cause pain recurrence. Affected users should contact Medtronic for repair or replacement.
Software issue where a Device Reset message displayed on the app was unable to be cleared. In rare cases, this resulted in an inability to resume therapy, and the patient experienced a recurrence of underlying pain symptoms. Resolution would require surgical replacement of the INS.
Medtronic is recalling the Restore Clinician Programmer Application (CP App) Model A71100 software versions older than v.1.0.4489. This software issue can rarely cause therapy interruptions and pain recurrence in patients. The recall does not affect the implanted devices themselves.
The software issue prevents clearing a Device Reset message, which in rare cases causes therapy interruptions. This may lead to a recurrence of pain symptoms for patients using the system. The hazard is not present in the implanted devices.
Patients using the Restore system with the recalled CP App software versions. Those most at risk are individuals who have the specific software versions and use the app for therapy management.
Check if your Restore CP App is version older than v.1.0.4489. The affected models are used with CT900A, CT900B, CT900C, CT900D, or CT900E programmers. The UDI-DI number 00763000273668 identifies the affected software.
Verify your CP App version is older than v.1.0.4489 by checking the app settings or documentation.
Reach out to Medtronic for repair or replacement of the affected software version.
No, the recall only affects the CP App software, not the implanted devices.
All software versions of the CP App Model A71100 prior to v.1.0.4489 are affected.
Check your CP App version in the app settings or documentation; affected models are used with CT900A, CT900B, CT900C, CT900D, or CT900E programmers.
We’ve drafted a message you can send Medtronic Neuromodulation to request your refund or repair — edit it as you like.
Subject: Recall Z-0996-2026 — Medtronic Neuromodulation Medtronic Neuromodulation Hello, I own a Medtronic Neuromodulation that is covered by recall Z-0996-2026 from Medtronic Neuromodulation. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
