Philips recalls Evolution Upgrade 3.0T MRI systems with software versions R11.1 and R12.1 due to potential stiffness value errors in MRE reports. Affected units may need correction to ensure accurate medical imaging.
The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
Philips is recalling certain Evolution Upgrade 3.0T MRI systems that could show incorrect stiffness values in MRE reports. This might lead to inaccurate medical diagnoses if not fixed.
The software versions R11.1 and R12.1 can cause stiffness value errors when viewing exported MRE stiffness maps in PACS systems. This may result in incorrect medical interpretations of tissue stiffness, potentially affecting diagnosis.
Healthcare providers using Philips Evolution Upgrade 3.0T MRI systems with software versions R11.1 or R12.1 are most affected. Patients receiving MRE scans on these systems may be at risk of inaccurate results.
Check for product code 782143 and software versions R11.1 or R12.1 on Philips Evolution Upgrade 3.0T MRI systems. Serial numbers starting with 42225 may also indicate affected units.
Verify the software version on your Philips Evolution Upgrade 3.0T MRI system to see if it is R11.1 or R12.1.
The recall does not require immediate discontinuation; affected systems can continue use with software updates.
Check for product code 782143 and software versions R11.1 or R12.1 on your Evolution Upgrade 3.0T MRI system.
The recall does not specify a remedy, so contact Philips directly for guidance on potential corrections.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1205-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1205-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
