Philips recalls Allura Xper FD20/20 systems with model 722038 due to potential coolant contact with electrical components if drip tray is not installed, risking short circuits and system shutdowns.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Philips is recalling Allura Xper FD20/20 medical imaging systems with model number 722038 because the drip tray under the cooling unit might not be properly installed. This could cause coolant to touch electrical parts, leading to short circuits and system shutdowns.
If the drip tray beneath the cooling unit is not installed or not properly documented, coolant liquid could contact electrical components. This might cause short circuits, which could trigger system fuses and shut down the device.
Medical facilities using the Allura Xper FD20/20 system with model number 722038 are likely affected. Staff and patients using these systems may be at risk if the drip tray is not correctly installed.
Check for model number 722038 on the Allura Xper FD20/20 system. The system may have serial numbers listed as 11, 117, 110, 134, 64, 90, 124, or 72.
Ensure the drip tray beneath the cooling unit is properly installed and documented.
Philips identified that in some systems the drip tray beneath the cooling unit was not installed or not adequately documented after previous field corrections.
Coolant liquid could contact electrical components, potentially causing short circuits, system fuses to trigger, and device shutdowns.
Check for model number 722038 on your Allura Xper FD20/20 system; affected units may have serial numbers 11, 117, 110, 134, 64, 90, 124, or 72.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1077-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1077-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
