Philips recalls Allura Xper FD10/10 systems with model 722011 where drip tray not installed may cause electrical short circuits and system shutdowns. Affected units have specific serial numbers.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Philips is recalling Allura Xper FD10/10 medical imaging systems with model number 722011. The recall is because the drip tray under the cooling unit might not be properly installed, which could cause coolant to contact electrical parts and lead to short circuits or system shutdowns.
If the drip tray is not installed correctly, coolant liquid can come into contact with electrical components. This may cause electrical short circuits, which could trigger system fuses and lead to the device shutting down.
Medical facilities using the Allura Xper FD10/10 systems with model number 722011 are most at risk. The specific serial numbers listed in the recall indicate which units are affected.
Check for the model number 722011 on the device. Affected units have specific serial numbers listed in the recall notice: 268, 205, 213, 89, 293, 294, 116, 272, 113, 152, 112, 139, 141, 111, 81, 66, 46, 153, 115, 114, 274.
Ensure the drip tray beneath the cooling unit is properly installed and documented as per field corrections.
Philips identified that in some units the drip tray was not installed correctly or documentation of installation was inadequate, which could cause coolant to contact electrical parts and lead to short circuits.
Model number 722011 for Allura Xper FD10/10 systems.
Check for the model number 722011 and the specific serial numbers listed in the recall: 268, 205, 213, 89, 293, 294, 116, 272, 113, 152, 112, 139, 141, 111, 81, 66, 46, 153, 115, 114, 274.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1069-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1069-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.