Philips recalls Allura Xper FD20 medical imaging systems with model 722028 where the drip tray wasn't properly installed, risking electrical shorts and system shutdowns.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Philips is recalling Allura Xper FD20 medical imaging systems with model number 722028 because the drip tray under the cooling unit might not be installed correctly. This could cause coolant to contact electrical parts, leading to short circuits and system shutdowns.
If the drip tray beneath the cooling unit isn't installed correctly, coolant liquid could come into contact with electrical components. This might cause electrical short circuits, which could trigger system fuses and shut down the device.
Medical facilities using the Allura Xper FD20 system with model number 722028 are most at risk. The specific units affected are those where the drip tray wasn't properly installed or documented.
Check for model number 722028 on the Allura Xper FD20 system. The affected units have serial numbers 893 or 614 and were sold with specific UDI-DI codes.
Verify that the drip tray beneath the cooling unit is properly installed and documented.
Philips identified that in some units the drip tray wasn't installed correctly or documented, which could cause coolant to contact electrical parts and lead to short circuits.
If the drip tray isn't installed, coolant liquid might contact electrical components, causing short circuits that could shut down the system.
Check for model number 722028 and serial numbers 893 or 614 on your Allura Xper FD20 system.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1075-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1075-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
