Cook recalls NCompass Nitinol Stone Extractor with expiration dates exceeding true shelf life. Affected units may degrade over time, but no injuries reported. Contact for replacement.
Products from the affected device lots were labeled with expiration dates that exceed the true shelf life.
Cook is recalling NCompass Nitinol Stone Extractors that have expiration dates longer than their actual shelf life. This could lead to product degradation over time, but there are no reports of injuries or health issues from this problem.
The device's expiration dates exceed the actual shelf life, meaning the product may degrade over time. This could potentially affect the device's performance or safety, but no injuries have been reported.
Users of the NCompass Nitinol Stone Extractor who purchased the affected models between 2017 and 2023 are likely affected. Medical professionals using the device for procedures are at the highest risk.
Check for the reference part numbers C-NTSE-2.4-115-NC3 or C-NTSE-2.4-115-NCT4. The affected units were sold with specific order numbers and lot numbers listed in the recall notice.
Review the reference part numbers and order numbers on your device to confirm if it is affected.
The product's expiration dates exceed the true shelf life, which could lead to degradation over time.
No injuries have been reported, but the device may degrade over time.
Check for the reference part numbers C-NTSE-2.4-115-NC3 or C-NTSE-2.4-115-NCT4, and the specific order numbers and lot numbers listed in the recall notice.
We’ve drafted a message you can send Cook to request your refund or repair — edit it as you like.
Subject: Recall Z-1787-2026 — Cook Cook Hello, I own a Cook that is covered by recall Z-1787-2026 from Cook. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
