Heraeus recalls PALAMIX duo dental mixers with material number 66057897 that may have a mixing rod that comes loose after 17 months of use, reducing shelf life from 3 to 1.5 years.
Based on long-term stability testing, it was determined that in units older than 1.5 years (17 months) the mixing rod may, in rare cases, come loose from its lock during the mixing process. Notification is to reduce the shelf life from 3 years to 1.5 years (17 months).
Heraeus is recalling PALAMIX duo dental mixers that could have a mixing rod coming loose after 17 months of use. This risk is rare but could cause the mixer to malfunction during dental procedures.
In rare cases, the mixing rod may become loose from its lock during the mixing process after 17 months of use. This could lead to the mixer malfunctioning during dental procedures, though the risk is very low.
Dental professionals using Heraeus PALAMIX duo mixers with material number 66057897. The risk is highest for users who have had the mixer for over 17 months.
Check for the material number 66057897 on the mixer. The product was sold with batch numbers below 520215 and has a shelf life of 1.5 years from the date of manufacture.
Look for the material number 66057897 and batch numbers below 520215 on the mixer.
Heraeus determined that in units older than 17 months, the mixing rod may come loose during the mixing process in rare cases.
Check for the material number 66057897 and batch numbers below 520215 on the mixer.
The recall reduces the shelf life from 3 years to 1.5 years. Check the product date and consider replacing it if it's older than 17 months.
We’ve drafted a message you can send Heraeus to request your refund or repair — edit it as you like.
Subject: Recall Z-1998-2026 — Heraeus Heraeus Hello, I own a Heraeus that is covered by recall Z-1998-2026 from Heraeus. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.