Use cautionMedical device recall · FDA · Published March 27, 2026
North American Rescue AIDBAGs Recall: Blood Glucose Meter Error Code Risk
North American Rescue recalls AIDBAG first aid kits containing a blood glucose meter with an E-5 error code that may cause confusion and delay treatment for very high blood glucose events.
Kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that has been recalled for an issue with the software design of the E-5 Error Code where the meter displays an E-5 error code for a very high blood glucose event (> 600 mg/dL) or when there is a test strip error, which can lead to operator confusion when evaluating patients and a delay in appropriate treatment. This is a downstream recall of Trividia Health Class I, Recall Event ID 98317.
“North American Rescue AIDBAGs Recall: Blood Glucose Meter Error Code Risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/49586-north-american-rescue-aidbags-recall-blood-glucose-meter-error-code. Based on FDA recall #Z-1947-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1947-2026%22&limit=1).
The FDA announced on March 27, 2026, that North American Rescue LLC. is voluntarily recalling AIDBAG first aid kits containing a defective blood glucose meter. The agency stated the recall addresses a software design issue causing an E-5 error code display.
According to the FDA, the kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System, which has a software design issue with its E-5 Error Code. The meter displays this error for very high blood glucose events (> 600 mg/dL) or test strip errors, potentially leading to operator confusion and delayed treatment.
Context
GovInfoNow's records show North American Rescue LLC. has 4 other recalls on record since September 27, 2016. Other recent recalls of similar products include Trividia Health: Blood Glucose Meters with E-5 Error Code Instructions Recall (February 6, 2026), Trividia Health: Blood Glucose Meters with E-5 Error Code Risk (February 6, 2026), and Trividia Health: Blood Glucose Device Owner Booklets May Not Guide E-5 Error Code Response (February 6, 2026).
How to tell if you have this one
Check for AIDBAG kits with the specific meter model UDI-DI: 20612479197217 and lots listed in the recall notice. These kits were sold with kit reference numbers 85-4661/00842209132089/85-4661122024 and 85-4742/00842209133536/85-4742123024.
Brand
North American Rescue
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Meter Model
Identify the meter's UDI-DI number (20612479197217) and lot numbers from the recall notice.
Contact Manufacturer
Reach out to North American Rescue for guidance on next steps if you have the recalled kit.
Where it went and when
Where it was distributed
Distributed in California and Washington.
Listed by the agency
Not listed
FDA distribution: “US: CA, WA” States read from FDA’s own wording; “not listed” means the notice does not name it.
States: California, Washington.
Recall timeline
FDA published this recall 40 days after the firm started it.
1Firm started the recall
2FDA classified it Class I
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-1947-2026 (March 27, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1947-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.