Medtronic recalls certain SynchroMed Flex Infusion Programmer software versions that may display infusion steps out of order, causing missed medication schedules. Affected devices include specific clinician tablets with model numbers CT900A through CT900F and software versions 1.x and 2.x.
Software issue: When programming the SynchroMed Pump with the A810 CP App in Flex Infusion Mode, the infusion steps should automatically be arranged in consecutive order, from earliest to latest. However, in rare cases, the steps may be displayed out of order. If this occurs, the programmed Flex Infusion schedule will not be delivered at the intended time, if at all.
Medtronic is recalling specific versions of their SynchroMed Flex Infusion Programmer software that may display medication steps out of order when programming the pump. This could cause the scheduled doses to not be delivered at the intended times. The issue is rare but requires attention to ensure proper medication timing.
The software issue causes the infusion steps to sometimes appear in the wrong order when programming the pump. This means the medication schedule might not be delivered at the intended times, potentially leading to missed doses. However, this is a rare occurrence and does not cause immediate harm.
Patients using Medtronic SynchroMed pumps with the affected software versions on the listed clinician tablets are most at risk. Healthcare providers who program these pumps daily should check their software versions.
Check if your device is one of the listed clinician tablets (CT900A to CT900F) with the specific model numbers and serial numbers provided in the recall notice. The software version is 1.x or 2.x.
Verify your software version by checking the device settings or documentation. The affected versions are 1.x and 2.x.
If your software is affected, contact Medtronic to update to a newer version that resolves this issue.
This issue is rare and does not cause immediate harm. However, it could lead to missed medication doses if the steps are displayed out of order. The risk is low.
Check if your clinician tablet model is CT900A through CT900F with the specific serial numbers listed in the recall notice. The software version must be 1.x or 2.x.
No, you do not need to stop using the device. The issue is rare and can be resolved by updating the software.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-2201-2026 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-2201-2026 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
