Philips recalls SmartPath to dStream for XR and 3.0T MRI systems with MR Elastography (MRE) due to potential stiffness value errors in specific image reconstruction settings.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain MRI systems that may produce incorrect stiffness measurements during scans. This could lead to inaccurate medical diagnoses if the system is used without proper calibration.
The system may display too small voxel sizes in default MRE scans when specific image reconstruction parameters interact with Resoundant's algorithm. This could cause stiffness measurements to be inaccurate, potentially affecting medical diagnoses.
Medical professionals using Philips SmartPath to dStream for XR and 3.0T MRI systems with MR Elastography (MRE) may be affected. Patients undergoing scans with these systems could be at risk of inaccurate results.
Check for model numbers 781270 or 782113. Serial numbers include 38109, 17386, 38356, 34211, 38113, 17356, 38111, 74011, 24058, 24066, 34223 for model 781270, and 38066, 38117, 17384 for model 782113.
Identify if your device has model numbers 781270 or 782113.
The recall is due to potential stiffness value errors in specific image reconstruction settings, which could lead to inaccurate medical diagnoses.
The official recall notice does not specify a remedy or action for affected devices.
Check for model numbers 781270 or 782113 and corresponding serial numbers listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1967-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1967-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.