Philips recalls specific model numbers of their Upgrade to MR 7700 with MR Elastography (MRE) devices due to potential stiffness value errors in image reconstruction.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain models of their Upgrade to MR 7700 with MR Elastography (MRE) devices. The recall is due to a potential for stiffness value errors when specific image reconstruction parameters are used with Resoundant's algorithm, which could lead to incorrect scan results.
The device may display too small voxel sizes in the default MRE scan protocol when specific image reconstruction parameters are combined with Resoundant's algorithm. This could lead to stiffness value errors in the reconstructed images, potentially causing inaccurate medical assessments.
Users of the specific model numbers listed in the recall (782130) who have the Philips Upgrade to MR 7700 with MR Elastography (MRE) device. Medical professionals using the device for imaging may be at higher risk due to potential inaccuracies in scan results.
Check if your device has model number 782130. Look for the serial numbers listed: 45052, 42030, 42151, 71279, 71565, 42104, 42163, 42376, 45179, 45236, 45263, 71532, 85394, 85643, 85644.
Verify your device has model number 782130 and the listed serial numbers.
Philips recalls specific models of the Upgrade to MR 7700 with MR Elastography (MRE) due to potential stiffness value errors in image reconstruction when specific parameters are used with Resoundant's algorithm.
Check if your device has model number 782130 and the listed serial numbers. If it does, contact Philips for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1969-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1969-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
