Philips recalls Evolution 3.0T MRI with MR Elastography (MRE) models 782143 and 782162 due to potential stiffness value errors in image reconstruction.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling two specific models of their Evolution 3.0T MRI with MR Elastography (MRE) systems. The recall is due to a risk of stiffness value errors in image reconstruction when certain parameters are used with Resoundant's algorithm, which could lead to inaccurate scan results.
The system may produce incorrect stiffness values when specific image reconstruction parameters interact with Resoundant's algorithm. This can cause the reconstructed voxel size settings in the default MRE scan protocol to appear too small, potentially leading to inaccurate medical imaging results.
Healthcare providers using Philips Evolution 3.0T MRI with MR Elastography (MRE) systems with model numbers 782143 or 782162 are affected. Medical professionals who perform scans using these systems are most at risk of inaccurate results.
Check for model numbers 782143 or 782162 on the device. The serial numbers for model 782143 are 42218 or 42225, and for model 782162, the serial number is 71403.
Identify the model number on your Philips Evolution 3.0T MRI with MR Elastography (MRE) system. The affected models are 782143 or 782162.
The issue is potential stiffness value errors in image reconstruction when specific parameters are used with Resoundant's algorithm, which can cause the reconstructed voxel size settings in the default MRE scan protocol to appear too small.
Check for model numbers 782143 or 782162. Model 782143 has serial numbers 42218 or 42225, and model 782162 has serial number 71403.
The recall does not specify a remedy, so no action is required beyond checking if your system is affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1955-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1955-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.