ElliptiGO outdoor elliptical cycles with front fork separation risk. Stop using until safety retrofit or drive arm axle upgrade installed.
The front fork on the ElliptiGO cycles can separate and the drive arm axles can detach during use, posing a fall hazard.
ElliptiGO outdoor elliptical cycles (3C, 8C, 11R models) are recalled because their front forks can separate and drive arm axles can detach during use, causing falls. This hazard requires immediate action to prevent injury.
The front fork on ElliptiGO cycles can separate and the drive arm axles can detach during use. This separation can cause the user to fall, potentially leading to injury.
Adults who own or use ElliptiGO outdoor elliptical cycles (3C, 8C, 11R models) are affected. Those with the recalled models are most at risk of falling due to the front fork and drive arm axle failure.
Look for the word "ElliptiGO" on the frame. 3C and 8C models have a "C-Series" decal near the rear and aluminum drive arms. 11R models are matte black with white markings and the "11R" decal near the rear.
Immediately stop using recalled ElliptiGO cycles until a safety retrofit or drive arm axle upgrade is installed.
Visit www.elliptigo.com/safety to find an authorized repair center for the retrofit or axle upgrade.
Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them.
The 3C, 8C, and 11R models are recalled.
Check for the word "ElliptiGO" on the frame. 3C and 8C models have a "C-Series" decal near the rear and aluminum drive arms. 11R models are matte black with white markings and the "11R" decal near the rear.
Stop using it immediately and contact ElliptiGO online at www.elliptigo.com/safety to find an authorized repair center.
We’ve drafted a message you can send ElliptiGO to request your refund or repair — edit it as you like.
Subject: Recall 1551 — ElliptiGO ElliptiGO outdoor elliptical cycles Hello, I own a ElliptiGO outdoor elliptical cycles that is covered by recall 1551 from ElliptiGO. The official recall notice states: Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
