SRAM recalls RED derailleurs from September 2012 to March 2013 due to rear pivot pin loosening, risking falls. Return bicycles or derailleurs for free replacement.
The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
SRAM is recalling RED derailleurs made between September 2012 and March 2013 because the rear pivot pin can loosen or dislodge, causing the derailleur to jam and potentially lead to falls. This recall affects cyclists using these specific derailleurs on bicycles.
The rear derailleur's pivot pin can loosen or dislodge during normal use, causing the derailleur to jam or interfere with the wheel. This could lead to the bicycle falling, resulting in a fall hazard for the cyclist.
Bicycle owners who purchased SRAM RED derailleurs with serial numbers starting with specific codes from September 2012 through March 2013 are affected. Cyclists using these derailleurs are at risk of falls if the pivot pin becomes loose.
Check the back of the inner pulley wheel cage plate for the serial number starting with specific four-digit codes (e.g., 31T2, 37T2) or the manufacturing date from September 2012 through March 2013.
Immediately stop using bicycles with the recalled SRAM RED derailleurs to prevent falls.
Take bicycles to the place of purchase or any SRAM dealer for a free replacement including installation.
For standalone derailleurs, contact the place of purchase for a free replacement or get instructions from SRAM to return the product.
Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
Serial numbers starting with specific four-digit codes: 31T2, 37T2, 43T2, 49T2, 03T3, 09T3, 32T2, 38T2, 44T2, 50T2, 04T3, 10T3, 33T2, 39T2, 45T2, 51T2, 05T3, 11T3, 34T2, 40T2, 46T2, 52T2, 06T3, 35T2, 41T2, 47T2, 01T3, 07T3, 36T2, 42T2, 78T2, 02T3, 08T3.
The recalled derailleurs were manufactured from September 2012 through March 2013.
For bicycles, return to the place of purchase or any SRAM dealer for a free replacement including installation. For standalone derailleurs, contact the place of purchase for a free replacement or get instructions from SRAM.
We’ve drafted a message you can send SRAM to request your refund or repair — edit it as you like.
Subject: Recall 1561 — SRAM Bicycle chain derailleurs Hello, I own a Bicycle chain derailleurs that is covered by recall 1561 from SRAM. The official recall notice states: Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
