Elekta recalls MOSAIQ Oncology Information System software version 3.2 due to potential failure to load adapted baseline shift plans during treatment, risking incorrect radiation therapy delivery.
Software may fail to load adapted baseline shift plan during treatment delivery when a communication error occurs.
Elek: The Elekta MOSAIQ Oncology Information System software version 3.2 has been recalled because it may fail to load adapted baseline shift plans during radiation treatment when communication errors occur. This could lead to incorrect treatment delivery if the system does not properly handle these plans.
The software may fail to load adapted baseline shift plans during treatment delivery when communication errors occur. This could result in incorrect radiation therapy delivery if the system does not properly handle these plans. The risk is specific to the software version and communication errors.
Healthcare providers using the MOSAIQ Oncology Information System software version 3.2 for radiation treatment planning are most at risk. Patients receiving radiation therapy through this system could be affected if the software fails to load critical treatment plans.
Check for the software version 'MOSAIQ 3.2' on the system. The recall applies to the MOSAIQ Oncology Information System with UDI: 07340201500071.
Verify the software version is MOSAIQ 3.2 by checking the system's version information.
The recall is for healthcare providers using the software; patients are not directly affected unless the software fails during treatment.
Check your software version. If it is MOSAIQ 3.2, contact Elekta for guidance on potential fixes or updates.
The recall record does not specify a fix; Elekta may provide updates or patches if needed.
We’ve drafted a message you can send Elekta to request your refund or repair — edit it as you like.
Subject: Recall Z-2406-2026 — Elekta Elekta Hello, I own a Elekta that is covered by recall Z-2406-2026 from Elekta. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
