Genie recalls PowerMax 1200/1500 and Pro TriloG 1200/1500 garage door openers due to fire risk from overheating control boards. Consumers must stop using and contact Genie for free repair kit.
The control board can overheat, posing a fire hazard.
Genie is recalling specific garage door openers that can overheat and cause fires. If you own one of these models, you should stop using it immediately to prevent fire risk.
The control board can overheat due to design flaws, potentially causing a fire. This hazard occurs during normal operation, meaning even when the opener is in use, the overheating risk exists.
Garage door opener owners with Genie PowerMax 1200/1500 or Pro TriloG 1200/1500 models are affected. Those using these openers without proper installation or maintenance face the highest risk.
Check for gray garage openers with model names PowerMax 1200/1500 or Pro TriloG 1200/1500. Serial numbers start with specific five-digit codes listed in the recall notice.
Immediately unplug and stop using the recalled garage door opener to prevent fire risk.
Reach out to Genie to receive a free repair kit including a new control board and installation instructions.
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
PowerMax 1200 and 1500, and Pro TriloG 1200 and 1500 models.
Check for gray openers with model names PowerMax 1200/1500 or Pro TriloG 1200/1500; serial numbers start with specific five-digit codes listed in the recall notice.
Immediately stop using and unplug it, then contact Genie for a free repair kit with new control board and installation instructions.
We’ve drafted a message you can send Genie to request your refund or repair — edit it as you like.
Subject: Recall 1629 — Genie Garage door openers Hello, I own a Garage door openers that is covered by recall 1629 from Genie. The official recall notice states: Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.