Canon recalls PowerShot SX50 HS digital cameras due to potential skin or eye irritation from viewfinder rubber. Affected units have serial numbers starting with 69, 70, or 71 and a '1' as the sixth digit. Consumers must stop using and contact Canon for free repair.
A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
Canon is recalling PowerShot SX50 HS digital cameras because the rubber in the viewfinder can cause skin or eye irritation. This affects users who may experience allergic reactions or irritation from handling the camera. The remedy requires immediate stop use and free repair.
The rubber component in the viewfinder uses a chemical that can cause skin or eye irritation and allergic reactions when touched. This hazard occurs during normal use when the user interacts with the viewfinder.
Owners of Canon PowerShot SX50 HS cameras with specific serial numbers are affected. Users who handle the camera frequently or have sensitive skin are at higher risk of irritation.
Check the camera's serial number on the side or bottom. Affected units start with '69', '70', or '71' and have a '1' as the sixth digit.
Immediately stop using the recalled PowerShot SX50 HS cameras to avoid skin or eye irritation.
Reach out to Canon to arrange a free repair for the affected camera.
Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
PowerShot SX50 HS cameras with serial numbers starting with '69', '70', or '71' and having a '1' as the sixth digit.
Look for the serial number on the side or bottom of the camera. Affected units start with '69', '70', or '71' and have a '1' as the sixth digit.
The hazard is skin or eye irritation and allergic reactions, which are not life-threatening but require stopping use to avoid discomfort.
We’ve drafted a message you can send Canon to request your refund or repair — edit it as you like.
Subject: Recall 1637 — Canon Canon PowerShot SX50 HS Digital Cameras Hello, I own a Canon PowerShot SX50 HS Digital Cameras that is covered by recall 1637 from Canon. The official recall notice states: Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
