Excel Industries recalls BigDog and Hustler riding mowers due to seat switch failure that may allow mower to continue running after rider leaves seat, risking injury. Affected models have specific serial numbers and color features.
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
Excel Industries is recalling BigDog and Hustler riding mowers because the seat switch might not detect when the rider leaves the seat, causing the mower to keep running and potentially leading to injury. Owners should stop using the mowers immediately and get a free seat repair from a dealer.
The seat switch can fail to detect when the rider has left the seat, allowing the mower to keep running. This could cause the mower to move unexpectedly, potentially leading to injury if the rider is not properly secured.
Riding mower owners who have BigDog or Hustler mowers with serial numbers between the specified ranges are affected. Riders are most at risk if the mower continues operating after leaving the seat.
Check for BigDog mowers with red color, grey seat, black roll bar, and 'BigDog Diablo' printed below the front of the seat. Hustler mowers are yellow with grey seats and have 'Hustler' on the front footrest with red text like FastTrak or RaptorSD below the seat.
Cease operation of the mower to prevent potential injury from continued operation after rider leaves seat.
Schedule an appointment with your dealer to receive a free seat repair kit.
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
BigDog and Hustler riding mowers with specific serial numbers between the ranges provided in the recall notice.
Check for BigDog mowers with red color, grey seat, black roll bar, and 'BigDog Diablo' printed below the seat. Hustler mowers are yellow with grey seats and have 'Hustler' on the footrest with red text like FastTrak or RaptorSD below the seat.
The recall requires stopping use immediately and getting a free seat repair from a dealer; no other actions are needed.
We’ve drafted a message you can send Excel Industries to request your refund or repair — edit it as you like.
Subject: Recall 1805 — Excel Industries Hustler and BigDog riding mowers Hello, I own a Hustler and BigDog riding mowers that is covered by recall 1805 from Excel Industries. The official recall notice states: Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
