Presence of Foreign Substance: The products are being recalled because they may contain foreign substances.
Presence of Foreign Substance: The products are being recalled because they may contain foreign substances.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official FDA hazard and remedy below have the full, accurate details.
We’ve drafted a message you can send Novartis Consumer Health to request your refund or repair — edit it as you like.
Subject: Recall D-760-2014 — Novartis Consumer Health Novartis Consumer Health recalls NeoCitran DM Cough & Cold (dextromethorpha Hello, I own a Novartis Consumer Health recalls NeoCitran DM Cough & Cold (dextromethorphan hydrobromide 30 mg, phenylephrine hydrochloride 10 mg, pheniramine maleate that is covered by recall D-760-2014 from Novartis Consumer Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
