Recalled Scott and Trek bicycles (2011-2013) with SR Suntour front forks may break, causing crashes. Consumers must stop using and get free repairs or replacements from authorized dealers.
The front fork can break, posing a crash hazard.
Scott and Trek bicycles made between 2011 and 2013 with specific SR Suntour front forks are being recalled because the forks can break, leading to crashes. This affects riders who own these models and could result in serious injury if the forks fail during use.
The front forks can break under normal use, which may cause the bicycle to crash. This breakage could lead to serious injury or death if the forks fail while riding.
Owners of Scott or Trek bicycles from 2011 to 2013 with SR Suntour NEX or NCX forks (Scott) or NEX, NRX, XCM, or XCT forks (Trek) are affected. Riders using these bikes are at highest risk of crash injury if the forks break.
Check the front fork for the model name printed on the outer sides. Scott bikes with 700c wheels and disc brakes have NEX or NCX forks; Trek bikes with disc brakes have NEX, NRX, XCM, or XCT forks. Bikes with serial numbers ending in F, G, or H are also affected.
Immediately stop using the recalled bicycles as they can break and cause crashes.
Take Scott bicycles to an authorized Scott dealer for a free repair of the NEX model or replacement lower fork for NCX models.
Take Trek bicycles to an authorized Trek dealer for a free repair of NEX, XCM, or XCT models or replacement NRX model forks.
Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.
Scott bicycles from 2011 to 2013 with 700c wheels, disc brakes, and either NEX or NCX SR Suntour front forks.
Trek bicycles from 2011 to 2013 with disc brakes and either NEX, NRX (with IS mounts), XCM (on 29-inch wheels), or XCT (on 29-inch wheels) SR Suntour front forks.
Look for the fork model name printed on the outer sides of the fork. Scott bikes with serial numbers ending in F, G, or H are also affected.
No action is needed if your bike does not have the specific SR Suntour front forks listed in the recall.
We’ve drafted a message you can send Scott & Trek to request your refund or repair — edit it as you like.
Subject: Recall 1714 — Scott & Trek SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles Hello, I own a SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles that is covered by recall 1714 from Scott & Trek. The official recall notice states: Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
