Napoleon recalls GD3200-P and GD3200B-P propane fireplaces due to glass breakage risk from propane ignition causing lacerations. Consumers must stop using and get a free upgrade kit installed by a qualified technician.
The pressure from the ignition of the propane gas can cause the glass front to break, posing a laceration hazard.
Napoleon is recalling propane gas fireplaces with model numbers GD3200-P and GD3200B-P because the glass front can break from propane ignition, causing cuts. This is a serious hazard that requires immediate action to prevent injury.
When propane gas ignites inside the fireplace, the pressure can cause the glass front to shatter. This broken glass can then cause cuts to anyone nearby, especially children or pets.
Owners of Napoleon propane fireplaces with model numbers GD3200-P or GD3200B-P are affected. People using these fireplaces at home are most at risk of cuts from broken glass.
Check for model numbers GD3200-P or GD3200B-P on the rating label at the base of the fireplace behind the lower louvered access door. The fireplaces are black, about 33 inches tall and 31.25 inches wide with gold accents.
Immediately stop using the recalled fireplaces as they pose a laceration risk from broken glass.
Contact your local Napoleon Fireplace Hearth Dealer to arrange a free service call for a technician to install the upgrade kit.
The upgrade kit must be installed by a qualified gas appliance technician to prevent glass breakage.
Consumers should stop using the recalled fireplaces and contact their local Napoleon Fireplace Hearth Dealer to arrange a service call to have a free upgrade kit installed on their fireplace. The upgrade kit must be installed by a qualified gas appliance technician.
GD3200-P and GD3200B-P propane gas fireplaces.
The model number is on the rating label at the base of the fireplace behind the lower louvered access door.
Contact your local Napoleon Fireplace Hearth Dealer to arrange a service call with a qualified technician who will install the free upgrade kit.
The recall does not specify a deadline for action, but immediate use cessation is required.
We’ve drafted a message you can send Napoleon to request your refund or repair — edit it as you like.
Subject: Recall 1716 — Napoleon Napoleon GD3200-P and GD3200B-P Propane Gas Fireplaces Hello, I own a Napoleon GD3200-P and GD3200B-P Propane Gas Fireplaces that is covered by recall 1716 from Napoleon. The official recall notice states: Consumers should stop using the recalled fireplaces and contact their local Napoleon Fireplace Hearth Dealer to arrange a service call to have a free upgrade kit installed on their fireplace. The upgrade kit must be installed by a qualified gas appliance technician. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.