Roland recalls RD-800 digital pianos with serial numbers Z6D0015-Z6D0019, Z7D0174-Z7D0423, Z8D1056-Z8D1255, Z9D2131-Z9D2333 due to electrical shock risk when AC power cord connects to XLR output jacks.
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
Roland is recalling RD-800 digital pianos that could cause electrical shock if the AC power cord is connected to the XLR output jacks. This hazard requires immediate action to prevent injury.
The AC power cord can accidentally connect to the XLR output jacks, creating an electrical shock hazard. This could happen during normal use if the cord is plugged into the wrong ports.
Owners of Roland RD-800 digital pianos with serial numbers in the specified ranges are affected. Users with the model and serial numbers listed are most at risk.
Check for the model number on the front left of the piano or the back. Look for serial numbers in the ranges Z6D0015 to Z6D0019, Z7D0174 to Z7D0423, Z8D1056 to Z8D1255, or Z9D2131 to Z9D2333.
Immediately unplug the power cord from both the wall outlet and the piano.
Reach out to Roland U.S. for a free repair kit or to find an authorized dealer for installation.
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
Roland RD-800 Digital Pianos.
Serial numbers from Z6D0015 to Z6D0019, Z7D0174 to Z7D0423, Z8D1056 to Z8D1255, and Z9D2131 to Z9D2333.
Check the model number on the front left or back of the piano, and look for serial numbers in the specified ranges.
Yes, electrical shock could occur if the AC power cord connects to the XLR output jacks.
We’ve drafted a message you can send Roland to request your refund or repair — edit it as you like.
Subject: Recall 1817 — Roland Digital Electric Piano Hello, I own a Digital Electric Piano that is covered by recall 1817 from Roland. The official recall notice states: Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
