VIZIO recalls 39- and 42-inch E-Series flat panel televisions due to risk of unexpected tip over causing injury. Affected models have specific serial numbers; contact VIZIO for replacement stand assembly.
The stand assembly can fail and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.
VIZIO is recalling 39-inch and 42-inch E-Series flat panel televisions because the stand assembly can fail, causing the TV to tip over unexpectedly and potentially injure the user. This recall affects consumers who own these specific models with the listed serial numbers.
The stand assembly in these televisions can fail, causing the TV to tip over unexpectedly. This poses a risk of impact injury to the consumer, such as a fall or collision with objects.
Owners of VIZIO E-Series 39-inch and 42-inch televisions with the specific model and serial numbers listed in the recall are affected. Those who have wall-mounted televisions are at higher risk if the stand assembly fails.
Check for a black television with 'VIZIO' printed in the lower right corner and the VIZIO logo in the center of the back. The model and serial numbers are printed on a label on the back of the television.
Immediately remove the stand assembly from the television and place it in a safe location.
Reach out to VIZIO for a replacement stand assembly or to confirm if your television needs a replacement.
Consumers using the stand assembly should immediately detach the stand, place the television in a safe location and contact VIZIO for a replacement stand assembly. Consumers with wall-mounted televisions should request the replacement stand assembly in case the stand is needed for future use.
VIZIO E-Series 39-inch and 42-inch televisions with specific model and serial numbers listed in the recall notice.
Yes, if your TV is wall-mounted, contact VIZIO to request a replacement stand assembly in case the stand is needed for future use.
Look for a black television with 'VIZIO' printed in the lower right corner and the VIZIO logo in the center of the back. Check the model and serial numbers on the label on the back of the television.
We’ve drafted a message you can send VIZIO to request your refund or repair — edit it as you like.
Subject: Recall 1743 — VIZIO VIZIO E-Series 39-inch and 42-inch televisions Hello, I own a VIZIO E-Series 39-inch and 42-inch televisions that is covered by recall 1743 from VIZIO. The official recall notice states: Consumers using the stand assembly should immediately detach the stand, place the television in a safe location and contact VIZIO for a replacement stand assembly. Consumers with wall-mounted televisions should request the replacement stand assembly in case the stand is needed for future use. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
