AmTRAN recalls JVC 42-inch Emerald Series TVs with model EM42FTR and serial starting with 'T' due to stand neck cracking that may cause tip over. Consumers must detach stand assembly and contact for replacement neck.
The neck of the stand can crack and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.
AmTRAN is recalling JVC 42-inch flat panel televisions that could tip over unexpectedly if the stand neck cracks. This risk could cause impact injuries to users.
The stand neck can crack under normal use, causing the television to tip over unexpectedly. This may result in impact injuries to the consumer.
Owners of JVC 42-inch Emerald Series Full HD televisions with model EM42FTR and serial numbers starting with 'T' are affected. Wall-mounted users are at risk if their stand assembly needs replacement.
Check for JVC 42-inch televisions with model EM42FTR on the bottom left back. Serial numbers starting with 'T' indicate the recalled units.
Remove the neck and base from the television and place it in a safe location.
Reach out to AmTRAN Video for a replacement stand neck.
Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.
Yes, wall-mounted users should request a replacement neck in case the stand assembly is needed for future use.
Check for JVC 42-inch televisions with model EM42FTR and serial numbers starting with 'T' on the bottom left back of the TV.
The television may tip over unexpectedly, posing a risk of impact injury to the consumer.
We’ve drafted a message you can send AmTRAN Video to request your refund or repair — edit it as you like.
Subject: Recall 1762 — AmTRAN Video JVC 42-inch flat panel televisions Hello, I own a JVC 42-inch flat panel televisions that is covered by recall 1762 from AmTRAN Video. The official recall notice states: Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.