Hearth & Home Technologies recalls gas fireplaces, stoves, inserts and log sets due to gas valve leaks that could cause fire. Consumers must stop using immediately and contact the store for inspection and valve replacement.
The gas valve in the unit can leak, posing a fire hazard.
Hearth & Home Technologies is recalling gas fireplaces, stoves, inserts, and log sets because the gas valve can leak, creating a fire hazard. If you own one of these products, you must stop using it immediately to prevent potential fire.
The gas valve in the unit can leak, which may lead to a fire hazard. This leak could cause a fire if the gas accumulates in the home or outdoor area.
Owners of Hearth & Home Technologies, Heat-N-Glo, Heatilator, Outdoor Lifestyles, or Quadra Fire gas fireplaces, stoves, inserts, and log sets are affected. People who use these products indoors or outdoors are most at risk.
Check the unit for a rating plate near the controls or in the manual. Look for brand names and serial numbers listed in the recall notice: Hearth and Home Technologies indoor gas fireplaces (serial numbers 0023793235 through 0023822923), Heat-N-Glo indoor gas fireplaces (serial numbers 0023791818 through 0023823238), and other brands with specific serial number ranges.
Immediately stop using the gas fireplace, stove, insert, or log set to prevent potential fire.
Turn off the gas supply to the unit to eliminate the risk of gas accumulation.
Contact the fireplace store where you purchased the unit to arrange for a free inspection and possible valve replacement.
Consumers should immediately stop using the gas fireplaces, stoves, inserts and log sets, turn off the gas to the units and contact the fireplace store where the unit was purchased to arrange for a free inspection and, if necessary, valve replacement. The firm's dealers are contacting known purchasers.
Hearth & Home Technologies, Heat-N-Glo, Heatilator, Outdoor Lifestyles, and Quadra Fire brands are affected.
Check the unit's rating plate near the controls or in the manual for brand names and serial numbers listed in the recall notice.
The recall requires a free inspection and valve replacement if necessary, but this is not guaranteed for all units.
We’ve drafted a message you can send Hearth & Home Technologies to request your refund or repair — edit it as you like.
Subject: Recall 1769 — Hearth & Home Technologies Gas fireplaces, gas stoves, gas inserts and log sets Hello, I own a Gas fireplaces, gas stoves, gas inserts and log sets that is covered by recall 1769 from Hearth & Home Technologies. The official recall notice states: Consumers should immediately stop using the gas fireplaces, stoves, inserts and log sets, turn off the gas to the units and contact the fireplace store where the unit was purchased to arrange for a free inspection and, if necessary, valve replacement. The firm's dealers are contacting known purchasers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.