Sanus Simplicity SLF5 wall mounts recalled due to risk of television detaching. Fix with free repair kit from Milestone AV Technologies.
The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.
Sanus Simplicity SLF5 wall mounts are being recalled because a nut can loosen, causing the TV to detach. This poses a risk of the TV falling and hitting people or objects.
The nut securing the TV to the wall mount can loosen over time. If the TV becomes detached, it could fall and cause injury or damage to objects.
Owners of Sanus Simplicity SLF5 wall mounts sold at Costco are affected. Those with TVs up to 125 lbs are most at risk.
Look for the Sanus Simplicity model SLF5. The product label sticker on the metal wall plate shows the model number under a plastic cover. The box has "Sanus Simplicity" on the top left corner.
Complete the repair using the free kit provided by Milestone AV Technologies as instructed in the letter.
Reach out to Milestone AV Technologies if you have questions or concerns after completing the repair.
The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.
The nut securing the television to the main arm assembly can loosen, causing the TV to become detached and pose an impact hazard.
The product label sticker on the metal wall plate shows the model number under a plastic cover. The box has "Sanus Simplicity" on the top left corner.
Follow the repair instructions in the letter and contact Milestone AV Technologies for help.
We’ve drafted a message you can send Sanus to request your refund or repair — edit it as you like.
Subject: Recall 1845 — Sanus Sanus Simplicity SLF5 flat screen television wall mounts Hello, I own a Sanus Simplicity SLF5 flat screen television wall mounts that is covered by recall 1845 from Sanus. The official recall notice states: The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.