Cane Creek recalls DBINLINE rear shocks with incorrect HSR adjustment markings that may cause unexpected suspension behavior and falls. Affected products have specific serial numbers and were sold with certain 2015 mountain bikes.
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
Cane Creek is recalling bicycle rear shocks that have incorrect adjustment markings for High Speed Rebound damping. This could cause the bike's suspension to behave unexpectedly, increasing the risk of falls for riders.
The shock's adjustment markings incorrectly show which direction to turn the adjuster for High Speed Rebound damping. The correct adjustment decreases HSR by turning counter-clockwise and increases it by turning clockwise, but the markings show the opposite. This confusion could lead to unexpected suspension behavior and falls during riding.
Mountain bike riders who own the recalled Cane Creek DBINLINE rear shocks with specific serial numbers. Riders using these shocks with the listed 2015 mountain bikes are most at risk.
Check for shocks with serial numbers in ranges AA00002 - AA07304 or SA00077 - SA03926. The shocks have black anodized aluminum with "INLINE" marked on the air can portion and are attached to full-suspension mountain bike frames.
Immediately stop using the affected bicycle shocks to prevent potential falls.
Reach out to Cane Creek for a repair decal kit to correct the HSR adjustment markings on your shocks.
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Recalled shocks have serial numbers in ranges AA00002 - AA07304 or SA00077 - SA03926.
The shocks were sold with specific 2015 mountain bikes including Alutech Tofane, Bianchi Methanol 29, Canyon Spectral 140, and others listed in the recall notice.
Check if the shocks have black anodized aluminum with "INLINE" marked on the air can portion and the serial numbers in the specified ranges.
We’ve drafted a message you can send Cane Creek to request your refund or repair — edit it as you like.
Subject: Recall 1849 — Cane Creek DBINLINE Rear Shock Hello, I own a DBINLINE Rear Shock that is covered by recall 1849 from Cane Creek. The official recall notice states: Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
