Coaire and Quietside tankless gas water heaters may overheat and cause fire. Stop using immediately and contact Challenger Supply Holdings for free repair.
The water heaters can overheat, posing a fire hazard.
All Coaire and Quietside tankless gas water heaters that heat 4 or 7.2 gallons of water per minute are being recalled due to a fire hazard. If you own one, stop using it now to prevent potential fire.
The water heaters can overheat, which may lead to fire. This happens because the heaters are designed to heat water quickly but lack proper safety mechanisms to prevent overheating.
Homeowners with Coaire or Quietside tankless gas water heaters that heat 4 or 7.2 gallons of water per minute are affected. Those who use these heaters without proper installation or maintenance are at higher risk.
Look for water heaters that are white, 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The top front has "S-Line Condensing" and the bottom front shows either "Coaire" or "Quietside".
Immediately stop using the recalled water heaters to prevent fire risk.
Contact Challenger Supply Holdings to arrange for a free repair.
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
All single- and dual-purpose Coaire and Quietside tankless gas water heaters that heat 4 or 7.2 gallons of water per minute.
Check for white color, dimensions 25-28 inches tall x 15-19 inches wide x 8-14 inches thick, and look for "S-Line Condensing" on the top front and "Coaire" or "Quietside" on the bottom front.
The recall does not specify a deadline for action, but you should stop using the water heaters immediately.
We’ve drafted a message you can send Coaire to request your refund or repair — edit it as you like.
Subject: Recall 1860 — Coaire Tankless gas water heaters Hello, I own a Tankless gas water heaters that is covered by recall 1860 from Coaire. The official recall notice states: Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.