Goal Zero recalls Sherpa 50 and 120 rechargeable battery packs that can overheat and cause fires. Affected units have serial numbers starting with S/N 11002 or S/N 11102. Consumers should stop using and get a free replacement.
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
Goal Zero is recalling Sherpa brand 50 and 120 rechargeable battery packs that can overheat, bulge, melt, and cause fires. This poses a fire risk to homes and property if the battery packs are used improperly.
The lithium ion iron phosphate batteries can overcharge, overheat, bulge, and melt the battery pack's enclosure. This can lead to fires and property damage if the battery packs are used without proper safety measures.
Owners of Sherpa 50 or 120 battery packs with serial numbers starting with S/N 11002 or S/N 11102 are affected. People using these battery packs for charging phones, tablets, laptops, or solar power are most at risk.
Look for Sherpa 50 or 120 battery packs with serial numbers starting with S/N 11002 or S/N 11102. The battery packs are silver and black with 'Goal Zero and Sherpa 50 or 120' printed on one side.
Immediately stop using the recalled battery packs to prevent fire hazards.
Reach out to Goal Zero for a free replacement battery pack.
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
No, Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
The battery packs are silver and black with 'Goal Zero and Sherpa 50 or 120' printed on one side and a serial number on the other side.
Contact Goal Zero directly for a free replacement battery pack.
We’ve drafted a message you can send Goal Zero to request your refund or repair — edit it as you like.
Subject: Recall 1870 — Goal Zero Goal Zero Sherpa brand 50 and 120 rechargeable battery packs Hello, I own a Goal Zero Sherpa brand 50 and 120 rechargeable battery packs that is covered by recall 1870 from Goal Zero. The official recall notice states: Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
