Ventana recalls navify Digital Pathology v2.5 software versions due to image/metadata discrepancies in Viewer window. Affected users should contact Ventana for details.
Due to complaints received for the Image Management System regarding image/metadata discrepancy with the Viewer window
Ventana is recalling specific versions of their navify Digital Pathology software (v2.5) because users report image and metadata mismatches with the Viewer window. This could lead to incorrect medical imaging results if not fixed.
The software versions v2.5.0 through v2.5.1 have been reported to show image/metadata discrepancies in the Viewer window. This means medical images might not display correctly, potentially causing errors in diagnosis.
Healthcare professionals using Ventana's navify Digital Pathology software for medical imaging are most at risk. The recall affects specific software versions used in hospitals and labs.
Check for software versions v2.5.0, v2.5.0.1, v2.5.0.2, or v2.5.1 on the Ventana navify Digital Pathology system. The UDI-DI code 761333602095AQ identifies the affected units.
Identify the exact software version on your system to confirm if it is affected (v2.5.0, v2.5.0.1, v2.5.0.2, or v2.5.1).
Reach out to Ventana Medical Systems for assistance with the recall and potential fixes.
The recall is for software discrepancies that could affect medical imaging accuracy, but it does not pose an immediate risk of injury or death. Ventana considers this a low-risk issue.
Software versions v2.5.0, v2.5.0.1, v2.5.0.2, and v2.5.1 of navify Digital Pathology are affected.
Check your software version and look for the UDI-DI code 761333602095AQ on the system.
We’ve drafted a message you can send Ventana to request your refund or repair — edit it as you like.
Subject: Recall Z-2913-2026 — Ventana Ventana Hello, I own a Ventana that is covered by recall Z-2913-2026 from Ventana. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
