Oliver Fiberglass recalls Safe Step Walk-In Tubs with heated seats that can overheat if towels cover the seat, posing burn risks. Affected models include LP2848, LP2851, LP2:853, LP3153, LP3255 with serial numbers 124423-131569.
The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
Oliver Fiberglass is recalling Safe Step Walk-In Tubs with heated seats that can overheat if a towel or other item covers the seat. This burn hazard occurs when the seat gets stuck in the 'on' position and overheats, especially in empty tubs.
The heated seat can get stuck in the 'on' position. If a towel or other item covers the seat of an empty tub, the seat overheats, causing a burn hazard. This risk is higher when the tub is empty and the seat is not in use.
Tub owners who purchased Safe Step Walk-In Tubs with heated seats from 2019 to 2022 are affected. Children and elderly users are at higher risk due to potential burns from overheating seats.
Check the back of the small access panel on the faucet end of the tub for model numbers LP2848, LP2851, LP2853, LP3153, or LP3255 and serial numbers starting with HS, HSHY, HSHS, HSMB, or MBHS.
Do not place towels or other items on the heated seat of an empty tub.
Reach out to Oliver Fiberglass for new instructions and warning stickers to place on the tubs.
Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Affected models include Safe Step Walk-In Tubs with model numbers LP2848, LP2851, LP2853, LP3153, or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB, or MBHS.
Check the back of the small access panel on the faucet end of the tub for model and serial numbers matching the affected ranges.
The recall states the heated seat can overheat if covered by a towel in an empty tub, posing a burn hazard. Serious injury is not explicitly mentioned.
We’ve drafted a message you can send Oliver Fiberglass to request your refund or repair — edit it as you like.
Subject: Recall 1982 — Oliver Fiberglass Safe Step Walk-In Tubs Hello, I own a Safe Step Walk-In Tubs that is covered by recall 1982 from Oliver Fiberglass. The official recall notice states: Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
