Recalled residential hydraulic elevators with open gate doors risk crushing injuries. Stop using immediately and contact for free repair.
The elevator can operate while the gate door is open, posing a crushing hazard.
Cambridge Elevating's residential hydraulic elevators were recalled because the gate door can stay open while operating, creating a crushing hazard. This poses a serious risk of injury to children and others using the elevator.
The elevator's manual gate door can remain open while the elevator is moving, allowing the gate to crush anyone inside the elevator or nearby. This hazard occurs because the gate is not properly secured during operation.
Homeowners with multi-story homes who installed these elevators are most at risk. Children and others using the elevator during operation could be crushed by the open gate.
Look for elevators with 'Cambridge Elevating' printed on the push button panel. These were sold exclusively by Coastal Carolina Elevators and installed in homes with multiple floors.
Immediately stop using the recalled elevators to prevent crushing injuries.
Contact Coastal Carolina Elevator for a free repair to fix the gate door safety mechanism.
Consumers should immediately stop using the recalled elevators and contact Coastal Carolina Elevator for a free repair.
The elevator's gate door can stay open while operating, creating a crushing hazard that could injure children or others.
Look for elevators with 'Cambridge Elevating' printed on the push button panel. These were installed in homes with multiple floors and sold exclusively by Coastal Carolina Elevators.
The recall requires immediate action to stop using the elevator, but no specific deadline is mentioned for the repair.
We’ve drafted a message you can send Cambridge Elevating to request your refund or repair — edit it as you like.
Subject: Recall 1938 — Cambridge Elevating Residential hydraulic elevators Hello, I own a Residential hydraulic elevators that is covered by recall 1938 from Cambridge Elevating. The official recall notice states: Consumers should immediately stop using the recalled elevators and contact Coastal Carolina Elevator for a free repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.