Giant recalls propane and natural gas water heaters with space between tank and combustion chamber to prevent fire or explosion if flammable materials are nearby. Affected models have specific serial numbers and are white with red "Giant" logo.
On units with a space between the bottom of the water tank and the combustion chamber, the flame arrestor or flame arrestor plate can fail, posing a risk of fire or explosion if flammable liquids or gases are nearby.
Giant is recalling certain propane and natural gas water heaters that could cause fire or explosion if flammable materials are near the unit. This happens when there's a gap between the water tank and combustion chamber, which can lead to flame arrestor failure.
If there's a gap between the water tank and combustion chamber, the flame arrestor can fail. This might allow flammable liquids or gases to ignite, causing fire or explosion if combustible materials are nearby.
Owners of white propane or natural gas water heaters with a red "Giant" logo and specific model numbers and serial numbers listed in the recall are affected. People who keep flammable materials near the water heater are at higher risk.
Check for white water heaters with a red "Giant" logo on the front. Look for model numbers and serial numbers matching the ranges listed in the recall. The water heaters have a nameplate near the gas valve with model, date, and serial numbers.
Remove flammable items like paper, cloth, or other combustibles from around the water heater to prevent fire or explosion.
Reach out to Giant for a free inspection to check if the water heater has the gap between the tank and combustion chamber.
If the water heater has a space between the tank and combustion chamber, Giant will replace it at no cost.
Consumers should immediately ensure there are no combustible materials near the water heater and contact Giant for a free inspection. If the water heater has a space between the bottom of the water tank and the combustion chamber, Giant will replace the water heater free of charge.
The affected models include UG30-30MF-N2U-US, UG40-32LF-P1U-US, UG50-36LF-P1U-US, and UG50-40LF-N1U-US with specific serial number ranges listed in the recall.
Check for a white water heater with a red "Giant" logo on the front. Look for the model number and serial number on the nameplate near the gas valve that matches the ranges provided in the recall.
No, but you should ensure no combustible materials are near the water heater and contact Giant for a free inspection to check if the water heater needs replacement.
We’ve drafted a message you can send Giant to request your refund or repair — edit it as you like.
Subject: Recall 6355 — Giant Gas water heaters Hello, I own a Gas water heaters that is covered by recall 6355 from Giant. The official recall notice states: Consumers should immediately ensure there are no combustible materials near the water heater and contact Giant for a free inspection. If the water heater has a space between the bottom of the water tank and the combustion chamber, Giant will replace the water heater free of charge. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
