Mountain Safety Research recalls avalanche rescue snow shovels with a defect that can cause the shaft and blade to separate during emergency rescues. Affected shovels have a slit on either side of the lower lock button. Return for refund or free replacement shaft.
The lower lock button on the avalanche snow shovel's shaft can fail to secure the blade, causing the shovel's shaft and blade to come apart and render the shovel unable to be used as intended to rescue avalanche victims.
Mountain Safety Research is recalling avalanche rescue snow shovels that can fail during emergency rescues, causing the shaft and blade to separate. This defect makes the shovels unsafe for use in avalanche rescue situations where they are critical for survival.
The lower lock button on the shovel's shaft can fail to secure the blade, causing the shaft and blade to come apart. This failure happens during emergency rescues when the shovel is needed to save lives, rendering it useless in critical situations.
Avalanche rescue teams and individuals who use these shovels for emergency snow rescue operations are most at risk. The shovels are designed for life-saving use in avalanches, so failure could prevent rescuing victims.
Check for a slit on either side of the lower lock button. The shovels are 32-34 inches long with red or yellow blades and gray handles. Look for 'Mountain Safety Research' on the handle shaft and 'MSR' on the blade front.
Immediately stop using the recalled shovels as they can fail during emergency rescues.
Return the shovels to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.
Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.
The lower lock button can fail to secure the blade, causing the shaft and blade to separate during emergency rescues, which is dangerous when saving avalanche victims.
Check for a slit on either side of the lower lock button. The shovels are 32-34 inches long with red or yellow blades and gray handles, and have 'Mountain Safety Research' on the handle shaft and 'MSR' on the blade front.
Immediately stop using them and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.
We’ve drafted a message you can send Mountain Safety Research to request your refund or repair — edit it as you like.
Subject: Recall 6389 — Mountain Safety Research Avalanche rescue snow shovels Hello, I own a Avalanche rescue snow shovels that is covered by recall 6389 from Mountain Safety Research. The official recall notice states: Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.