Hearth & Home Technologies recalls Quadra-Fire Mt. Vernon E2 pellet stoves and inserts due to risk of glass breakage causing lacerations. Consumers must stop using, adjust the dial to -4, and contact retailers for free control board installation.
Fuel can back up, creating unstable combustion and a pressure build up inside the firebox and glass can break, posing a laceration hazard.
Hearth & Home Technologies is recalling Quadra-Fire Mt. Vernon E2 pellet stoves and inserts because fuel buildup can cause unstable combustion, pressure build-up, and glass breakage that may lead to lacerations. This hazard affects owners who have the specific model numbers listed in the recall notice.
Fuel can back up inside the stove, creating unstable combustion and pressure build-up. This may cause the glass in the firebox to break, leading to lacerations if the broken glass contacts skin.
Owners of Quadra-Fire Mt. Vernon E2 pellet stoves and inserts purchased between 2020 and 2022 are affected. Those with the specific model numbers on the rating plate are most at risk.
Check for model numbers on the rating plate near the controls: MMTV-E2-PBK, MTV-E2-CSB, MTV-E2-MBK, MTV-E2-PDB, MTV-E2-PFT, MTV-E2-PMH for stoves, and MTV1-E2-CSB, MTV1-E2-MBK, MTV1-E2-PMH for inserts. The units were sold between 2020 and 2022.
Immediately stop using the pellet stove or insert as it poses a laceration hazard.
Turn the small blue dial on the stove or insert to the -4 position to reduce pressure build-up.
Reach out to the retailer where you purchased the unit to arrange for free installation of an enhanced control board.
Consumers should stop using the unit, turn the small blue dial on the stove or insert to the -4 position and follow the daily maintenance requirements in the owner's manual. They should contact the retailer where the unit was purchased to arrange for free installation of an enhanced control board. The firm's dealers are contacting known purchasers.
Stoves: MMTV-E2-PBK, MTV-E2-CSB, MTV-E2-MBK, MTV-E2-PDB, MTV-E2-PFT, MTV-E2-PMH. Inserts: MTV1-E2-CSB, MTV1-E2-MBK, MTV1-E2-PMH.
The affected units were sold between 2020 and 2022.
Look for the model numbers on the rating plate near the controls or in the owner's manual.
No, the remedy involves adjusting the dial and installing a free enhanced control board, not replacing the unit.
We’ve drafted a message you can send Hearth & Home Technologies to request your refund or repair — edit it as you like.
Subject: Recall 6436 — Hearth & Home Technologies Quadra-Fire Mt. Vernon E2 Pellet Stoves and inserts Hello, I own a Quadra-Fire Mt. Vernon E2 Pellet Stoves and inserts that is covered by recall 6436 from Hearth & Home Technologies. The official recall notice states: Consumers should stop using the unit, turn the small blue dial on the stove or insert to the -4 position and follow the daily maintenance requirements in the owner's manual. They should contact the retailer where the unit was purchased to arrange for free installation of an enhanced control board. The firm's dealers are contacting known purchasers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
