Whirlpool recalls Jenn-Air wall ovens with extendable roller racks that may disengage, causing burns. Consumers must stop using and contact for repair.
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
Whirlpool is recalling Jenn-Air wall ovens that have an extendable roller rack which can unexpectedly disengage, potentially causing burns. This affects ovens sold with specific model numbers and serial codes.
The extendable roller rack can unexpectedly disengage when fully extended, leading to contact with hot surfaces and burns. This hazard occurs during normal use when the rack is extended.
Owners of Jenn-Air single, double, or combination microwave/wall ovens with the specified model and serial numbers are affected. Children and elderly users are at higher risk due to potential burns.
Check for the Jenn-Air logo on the oven door. Model numbers start with JJW2, JJW3, JMW2, or JMW3, and serial numbers begin with D or F. Combination ovens have model/serial numbers near the center vent of the lower oven.
Immediately stop using the extendable roller rack to prevent potential burns.
Contact Whirlpool Corporation for a free in-home inspection and repair.
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Model numbers start with JJW2, JJW3, JMW2, or JMW3 for wall ovens.
Look for the Jenn-Air logo on the oven door and check model numbers under the control panel or near the center vent of the lower oven.
The recall states a risk of burns, but does not specify serious injury or death.
We’ve drafted a message you can send Whirlpool to request your refund or repair — edit it as you like.
Subject: Recall 6461 — Whirlpool Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens Hello, I own a Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens that is covered by recall 6461 from Whirlpool. The official recall notice states: Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
