Nestlé recalls certain water dispensers due to fire risk from screws breaking and causing overheating. Consumers must stop using and return units for free replacement.
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
Nestlé is recalling specific water dispensers because screws can break or detach, leading to overheating and fire. This affects units sold with certain model and serial numbers.
The screws holding the heat band can break or detach, causing the dispenser to overheat. This overheating can lead to a fire hazard if the unit is not properly secured.
Homeowners and renters of Nestlé water dispensers with the listed model and serial numbers are affected. Those using the units for daily water access are most at risk.
Check for a white sticker on the back of the unit with model numbers BW210EZ or LB15A12606 through LB15A12888. The units are white or silver and about 38 inches tall.
Immediately unplug the water dispenser and stop using it to prevent fire risk.
Reach out to Nestlé for free pickup and delivery of a replacement dispenser.
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.
The affected models are BW210EZ and LB15A12606 through LB15A12888.
Look for a white sticker on the back with the model numbers listed above. The units are white or silver and about 38 inches tall.
Yes, Nestlé is contacting renters directly for free pickup and replacement.
We’ve drafted a message you can send Nestlé to request your refund or repair — edit it as you like.
Subject: Recall 6504 — Nestlé Water dispensers Hello, I own a Water dispensers that is covered by recall 6504 from Nestlé. The official recall notice states: Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
