Turtle Beach recalls 2015 XO FOUR Stealth gaming head: mold spores pose respiratory risks for those with chronic health issues. Return for free replacement.
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
Turtle Beach is recalling 2015 XO FOUR Stealth gaming headsets due to mold spores that could cause respiratory infections in people with chronic health conditions. This affects headsets sold with a specific serial number pattern and green trim.
Mold spores on the headsets can lead to respiratory infections, especially for people with chronic health conditions. The mold is found in the headsets' ear cups and microphone areas, which may be inhaled during normal use.
Owners of 2015 XO FOUR Stealth gaming headsets with black color and green trim are most at risk if they have chronic health issues. The recall targets individuals who use these headsets for Xbox One gaming systems.
Check for black headsets with green trim and soft ear cups. Recalled units have a 13-character serial number starting with C16-C25 and lack a green dot under the microphone's windscreen.
Place the headset in a plastic bag with the original box and components, then seal the bag before contacting Turtle Beach for return instructions.
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
Immediately place the headset in a plastic bag with the original box and components, seal the bag, and contact Turtle Beach for return instructions.
Recalled units have a 13-character serial number starting with C16-C25 and lack a green dot under the microphone's windscreen.
We’ve drafted a message you can send Turtle Beach to request your refund or repair — edit it as you like.
Subject: Recall 6543 — Turtle Beach Ear Force® XO FOUR Stealth gaming headset Hello, I own a Ear Force® XO FOUR Stealth gaming headset that is covered by recall 6543 from Turtle Beach. The official recall notice states: Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
